Terms & Conditions
The “Allgemeine Reisebedingungen” in their most recent version (ARB 1992) form the basis of the terms and conditions of the travel agency TakePlace e.U. In addition we would like to draw your attention to the following conditions which are obligatory with your booking. The customer is called client hereafter. The contractual language is German.
1. Conclusion of the contract
You make an offer towards the travel agency TakePlace e.U. which can be carried out in writing, orally or by telephone. By booking for a group you declare with the booking that you are sufficiently authorised by the participants. Moreover, each participant has his own obligations to the contract. Your booking is only binding for us from the moment when we have reconfirmed the contents and the price of all services in writing. Any amendment of the contract requires a written reconfirmation from us.
2. Payment
Unless the terms of payment are separately agreed upon in individual contracts, the following terms apply: When the contract is concluded, 10% of the price for travel must be paid. The outstanding payment must be paid at the latest 21 days prior to departure. If the outstanding payment has not arrived at TakePlace e.U. by that date, TakePlace is authorised to withdraw from the contract and to demand compensation from the client.
3. Amendments to the contract
TakePlace e.U. reserves its right to raise the price in the following cases: change of fuel prices, change of rates, fees, dues, taxes and exchange rates. From 20 days on before start of the journey TakePlace is not permitted to change prices.
4. Travel insurance
We strongly recommend our clients to take out an appropriate travel insurance contract (cancellation and health insurance).
5. Cancellation conditions
Any cancellation conditions which differ from the ARB 1992 can be found in each booking confirmation. The client must transmit any statement of withdrawal from the contract in writing to “TakePlace”. In the event of No-Show the cancellation charge constitutes 100% of the travel costs.
6. Services not called upon
The alteration and cancellation of services or services that have not been called upon during the trip cannot be compensated.
7. Additional services
If the client claims additional services with a service provider without a written agreement by TakePlace e.U., the client is liable for all costs incurred.
8. Notification of deficiencies
In case of a lack of, or faulty execution of services the client has a warranty claim. The client must notify TakePlace e.U. about deficiencies immediately in writing.
9. Claims
Warranty claims can only be lodged within 6 months from the day the trip ends.
11. Liability
Liability of “TakePlace” is excluded in the event of delay or services which have not been carried out due to circumstances beyond the control of TakePlace e.U. (force majeure, strikes, acts of God, etc.). The liability for financial losses through slight negligence is excluded; in other cases limited to a maximum of double the cost of the trip, not exceeding €5,000.
12. Sportive activities
The attendance at sportive activities takes place at the client’s own risk.
14. Copyright
All contents of the website www.takeplace.at are copyrighted. You may not modify or copy the content without TakePlace e.U.’s prior explicit written permission.
15. General terms
These terms and conditions shall be exclusively governed by Austrian law. Any disputes arising directly or indirectly hereunder will be settled before a court of law in Vienna.
Valid until 31.12.2022